PCA / CFSS software

Run PCA and CFSS on one platform through the transition and after it.

Everyone on PCA must move to Community First Services and Supports by September 30, 2027. Trustora carries both code sets, both plan types, and the worker rules that change with them.

  • PCA (through transition)
  • CFSS agency model
  • Shared services
  • Enhanced-rate services

The PCA to CFSS transition changes the enrollment record, the plan of care, the worker supervision rules, and the billing codes, and DHS has put PCA and CFSS claims under pre-payment review. An agency needs software that treats the CFSS service delivery plan, the 30-day and 90-day competency visits, and the HHAeXchange visit as parts of one record.

Trustora was built for Minnesota agencies making that move. Participant files hold the authorization, the plan, and the signed agreements; worker files hold training, background studies, and competency dates; and the claim is built from the verified visit.

Built on the rules

What PCA agency software has to enforce in Minnesota

The requirement, where it comes from, and how Trustora handles it. The guides further down explain each rule in detail.

RequirementSourceIn Trustora
Transition every PCA participant to CFSS by September 30, 2027Minnesota DHS CFSS transitionPCA and CFSS code sets run side by side; each participant's model, plan, and authorization are tracked through the switch
Direct-observation competency check within 30 days of hire and annual reviewMinn. Stat. § 256B.85, subd. 11bWorker files track the 30-day and 90-day visits with alerts before a date is missed
Service delivery plan reviewed before services start and at least annuallyMinn. Stat. § 256B.85, subd. 6Plan versions are dated and linked to the authorization; a claim cannot be released without an approved plan
Time and activity records with dates, times, tasks, and signaturesMinn. Stat. § 256B.85, subd. 15Visit records capture the elements on the app, with the participant's signature
Records available for pre-payment review before paymentDHS pre-payment review, 14 high-risk servicesThe audit binder assembles the plan, authorization, visits, and worker qualifications for any participant and date range

What is included

PCA / CFSS software features

CFSS service delivery plans

Plan contents from § 256B.85 as required fields, with reassessment reminders and versions tied to each authorization.

Worker credential tracking

Training certificates, background studies, competency visits, and enrollment dates with expiration alerts and scheduling blocks.

EVV to HHAeXchange

GPS clock-in and clock-out, signatures, and automatic transmission to the aggregator.

Authorization-bounded scheduling

Shifts warn or block when they fall outside the authorization period or exceed remaining units.

T1019 claims with a pre-claim gate

Eligibility, authorization, worker affiliation, EVV status, and modifiers are checked before a line is released.

Payroll bridge

Verified hours flow to payroll so the timesheet, the claim, and the paycheck agree.

FAQ

PCA / CFSS software: common questions

Does Trustora support both PCA and CFSS billing codes?
Yes. Trustora carries the PCA codes for participants who have not yet transitioned and the CFSS agency-model codes for those who have, and each participant's model and authorization determine which codes and modifiers the claim uses. Everyone must be on CFSS by September 30, 2027.
How does Trustora track CFSS worker requirements?
Each worker file stores the DHS training and test, the background study determination, the 30-day direct-observation competency check, the 90-day visits, and the annual review, with alerts before a date lapses and scheduling blocks when a requirement is missing.
What records does Trustora produce for DHS pre-payment review?
The one-click audit binder assembles the participant's assessment, service delivery plan, service authorization, signed agreements, visit records with EVV data, and the rendering worker's qualifications for any date range, which is the documentation list DHS and the health plans ask for.
Can participants in the budget model use an agency on Trustora?
The budget model uses a financial management services provider rather than a provider agency, so Trustora's CFSS module is built for the agency model, where the agency employs and schedules the workers and bills MHCP.
Is EVV included?
Yes. The caregiver EVV app is part of the flat platform fee, and visits are transmitted to the HHAeXchange aggregator without a separate EVV vendor.

Guides

The rules behind PCA / CFSS, explained

All PCA / CFSS guides →