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Ohio behavioral health software

Behavioral health software for Ohio Medicaid agencies.

Therapeutic behavioral services, psychosocial rehabilitation, CPST and group services, documented against the treatment plan and billed to Ohio Medicaid from the same record.

  • TBS
  • PSR
  • CPST

Ohio community behavioral health agencies bill TBS (H2019), PSR (H2017) and CPST (H0036) to Ohio Medicaid and its managed care plans under Ohio Administrative Code Chapter 5160-27. Since July 1, 2026, those services need prior authorization once a member passes calendar-year thresholds, and ODM has proposed rule changes for 2026 that would remove CPST and redefine TBS and PSR.

Trustora runs an Ohio Behavioral Health program on the same platform as its Minnesota programs. Services, codes, forms and rules are program configuration, so the Ohio program is kept to Ohio's rules and can change when ODM's final rules do. Clinicians document the service, the record is checked, and the claim is built from what was signed.

Built on the rules

What Ohio behavioral health software has to enforce in Ohio

The requirement, where it comes from, and how Trustora handles it. The guides further down explain each rule in detail.

RequirementSourceIn Trustora
Prior authorization is required once calendar-year thresholds are reached: TBS and PSR 200 units combined, CPST 200 units, TBS and CPST group 120 units eachODM bulletin, May 12, 2026 (effective July 1, 2026)Every service record carries the code, modifier, units and date of service for the member, so the units behind each claim are on the record
Group services are billed separately from individual services with the HQ modifier (H2019 HQ, H0036 HQ)ODM bulletin, May 12, 2026Individual and group service records are distinct record types, each with its own code and modifier
Behavioral health services must be medically necessary and delivered under the member's assessment and treatment planOAC Chapter 5160-27Assessments, treatment plans and progress notes live on the client record, and readiness checks run before a service record can become a claim
ODM proposed in July 2026 to remove CPST and redefine TBS and PSR (proposed, not final)ODM stakeholder presentation, July 16, 2026Services, codes and forms are program configuration, so the Ohio program definition can be updated when the final rules are filed

What is included

Ohio behavioral health software features

Ohio Medicaid client records

Client records carry the Ohio Medicaid ID, payers and managed care plans, with assessments, treatment plans and progress notes in one file.

Individual and group service records

TBS, PSR, CPST and group services are recorded with code, modifier, units and date, linked to the treatment plan they serve.

Readiness checks before billing

A service record must pass its checks, such as a signed note and required documents, before it can become a claim.

Time-based code selection

For psychotherapy services, the CPT code is chosen from the session length, and any override is logged.

Claims and remittance

837P claims are built from signed service records with NPI and taxonomy, and 277CA acknowledgments and ERA remittances post back automatically.

Audit trail and security

HIPAA-eligible AWS, AES-256 at rest, TLS 1.3 in transit, a one-time code on every login, and an append-only audit log retained for seven years. BAA included.

FAQ

Ohio behavioral health software: common questions

Does Trustora support Ohio Medicaid behavioral health services?
Yes. Trustora runs an Ohio Behavioral Health program for community behavioral health agencies, covering client records with the Ohio Medicaid ID, individual and group service records, assessments and treatment plans, readiness checks, and 837P claims with ERA posting. Codes and rules are confirmed against ODM's current provider manual during onboarding.
How does Trustora handle Ohio's July 2026 prior authorization thresholds?
Trustora keeps the code, modifier and units on every service record for each member, so the units behind each claim are on the record. Since July 1, 2026, Ohio Medicaid plans require authorization once a member passes calendar-year thresholds, such as 200 units combined for TBS and PSR; authorization requests go through each plan's process using ODM's standardized forms.
What happens to CPST billing if ODM removes CPST?
As of September 2026, removing CPST is a proposal ODM presented to providers in July 2026, not a final rule. In Trustora, services, codes and forms are program configuration, so the Ohio program can be updated when ODM files its final rules, without waiting for a software release.
Can one agency run Ohio and Minnesota programs in Trustora?
Yes. Trustora runs Minnesota programs (ARMHS, 245D, PCA/CFSS, EIDBI and adult day services) and the Ohio Behavioral Health program on one platform, with each program kept to its own state's rules, codes and forms.
How is Trustora priced for Ohio agencies?
One flat monthly platform fee scaled to the agency, with unlimited users and clients, no per-seat fees, and no percentage of collections. Onboarding, data migration, and staff training are included, and the agreement is month to month. Book a demo for your agency's number.

Guides

The rules behind Ohio behavioral health, explained

All Ohio guides →

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